Retired Performance Improvement Consultant

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As a partner in Decision Dimensions in New Orleans, and a branch and division manager for Applied Science Associates, Inc. in New Jersey, from 1983 to 1990, I helped large and mid-sized corporations improve their training, motivational methods, and performance support tools from 1979 through 1990. We set up evaluation systems for their training. We created computer-based, workbook, videotape, and classroom training programs on a wide range of technical, high-tech, and management skills. We built tools to make work easier, some on paper, many on computers. Our clients included Popeyes, Taco Bell, AT&T, IBM, and many others. Then, in 1990, I launched my own consulting firm, MOST Performance Improvement, using a proprietary model for helping corporations and government agencies make it easier for their employees to do a good job and their customers to get better results from using their products. In the 31 years since then, we added more clients: Zeneca Pharmaceuticals, Reuters, Chase Bank, and J&J, among others. We also got to help Martin Seligman and the University of Pennsylvania make their learned optimism instruction available to corporations and students and to put their positive psychology research programs and coach training online over many years. Beginning in 2007, we began putting author Barbara Sher’s life-changing programs online; this work will continue, but MOST Performance Improvement and my management consulting career came to a close in 2021.